aliong 333 Privacy Policy
This page describes what data we collect when you use aliong 333, how we keep that data protected, and what rights you have over your information. We take privacy seriously and handle your personal details according to standard data-protection practices.
When you register on aliong 333, deposit funds through DANA or e-wallet, or place a wager on Liga 1 or Piala AFF matches, we collect certain information. We use this data only to run our platform, process your transactions, verify your identity, and support your account. We do not sell your data to third parties.
Below we explain what we collect, who has access to it, how long we keep it, and how you can request access, correction, or deletion of your information.
What Data We Collect
We collect different types of information depending on how you use aliong 333.
Account information: When you register, we collect your full name, date of birth, email address, phone number, and username. We store this in our database and use it to verify your identity and contact you about your account.
Identity and verification documents: Before you withdraw funds, we ask for a government-issued photo ID (passport or national ID) and proof of address (utility bill or bank statement). We store scans of these documents for up to 7 years to comply with anti-money-laundering regulations. Our verification team reviews these within one business day.
Payment information: When you deposit through DANA, e-wallet, mobile banking, local payment, or a bank virtual account (online payment, e-wallet, mobile banking, local payment), we receive your payment method details from the payment processor. We do not store your full card or bank details—only the transaction reference and method type.
Wager and game history: We log every wager you place, game you play, and result you receive. This includes bet amounts, timestamps, outcomes, and your account balance before and after each transaction. We retain this data for dispute resolution and compliance audits.
Device and access logs: We collect information about the device you use to access aliong 333—your IP address, browser type, operating system, and device identifier. We log login times and locations to detect unauthorized access and fraud.
How We Use Your Data
Our use of your data is limited to specific purposes:
- Verifying your identity and age before you can withdraw funds
- Processing deposits and withdrawals through payment processors
- Settling wagers and determining game outcomes
- Detecting and preventing fraud, collusion, and system abuse
- Responding to your support requests in English or Indonesian
- Complying with legal obligations (tax reporting, anti-money-laundering)
- Improving our platform based on user feedback and analytics
We do not use your data for marketing emails or promotional messages unless you explicitly opt in. We do not sell, rent, or trade your personal information to third parties for profit.
Third-Party Processors
Some of your data is shared with trusted third parties who help us operate aliong 333:
Payment processors: When you deposit via online payment, e-wallet, mobile banking, or a bank virtual account, that payment processor receives your payment details directly. We do not store your full payment credentials—the processor handles that. These companies operate independently and are bound by their own privacy policies.
Identity verification services: Our KYC provider conducts identity checks on your submitted documents. They store a copy for compliance purposes and delete it according to their retention schedule.
Game studios: When you play live-dealer games or slots from third-party studios (Yggdrasil, Habanero, etc.), those studios may log your activity on their own servers. We link to their privacy policies in each game's help menu.
Legal and tax authorities: We may disclose your information to government agencies if required by law or court order. This happens only when legally compelled and only the information legally requested is disclosed.
Your data protection
- We encrypt all data in transit (HTTPS) and at rest on our servers
- Only authorized staff can access your personal information
- We do not share your data with third parties for marketing
- Payment processors and game studios operate under their own policies
- We delete old data according to legal retention schedules
How Long We Keep Your Data
We retain different types of data for different periods based on legal requirements and operational needs.
Account information: We keep your name, email, and phone number as long as your account is active. If you close your account, we retain basic information (anonymized where possible) for 3 years to resolve disputes and comply with anti-money-laundering laws.
Identity documents: Scans of your ID and proof of address are retained for 7 years for regulatory compliance. After that period, we delete them securely.
Transaction history: We maintain a complete record of your wagers, deposits, and withdrawals for 5 years. This supports dispute resolution, compliance audits, and account recovery if needed.
Device logs and IP addresses: We keep login logs and device information for 90 days for security purposes, then delete them.
Your Rights on aliong 333
You have the right to access, correct, and delete your personal data held by aliong 333. To exercise these rights, contact our support team through live chat, email, or in-app messaging.
Right to access: You can request a complete copy of the data we hold about you. We provide this within 7-10 business days at no charge.
Right to correct: If your personal information is inaccurate, you can request correction. For example, if your registered email is wrong, we update it immediately.
Right to delete: You can request deletion of your account and associated data. We will close your account and delete information where legally permitted. Some data (transaction history, identity documents) must be retained for legal compliance and cannot be deleted.
Right to withdraw consent: If we process your data based on your consent (e.g., analytics), you can withdraw that consent at any time. We will stop processing that data type.
Cookies and Tracking
Our website uses cookies to improve your experience. A cookie is a small file stored on your device that helps us recognize you when you return to aliong 333.
Essential cookies: These keep you logged in and enable core functionality. They are necessary and cannot be disabled.
Analytics cookies: We use these to understand how users navigate our site—which pages are popular, where users drop off, etc. This helps us improve aliong 333. You can disable analytics cookies in your browser settings.
We do not use cookies to track you across other websites. Your browsing on aliong 333 is private to our platform.
Contact Us About Privacy
If you have questions about our privacy practices, want to exercise your data rights, or suspect a privacy breach, contact us immediately.
Live chat: Fastest for urgent issues. Typical response under subject to verification during business hours.
Email: Best for detailed privacy concerns or data requests. We respond within one business day.
In-app messaging: Submit a message from your account dashboard and receive a response within a few hours.
Our team operates in English and Indonesian. We handle all privacy requests confidentially and take suspected breaches very seriously.
This privacy policy is effective immediately and applies to all current and future users of aliong 333. We update this policy periodically to reflect new data practices or legal requirements. Material changes are communicated via email or in-app notification. Your continued use of aliong 333 after changes are posted constitutes acceptance of the updated policy.
We take your privacy seriously and invest in secure systems, regular audits, and staff training to protect your data. If you ever have concerns, reach out immediately through our support channels.